NewCommunity, Analytics & Engagement are live

Discord tools built for communities that play hard.

One bot for support tickets, verification and automod, analytics, polls, giveaways and levels — managed from one dashboard. And custom bots when you need something of your own.

Free plan · 7-day Pro trial, no card · Remove any time from Server Settings

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GuildvaneAPPToday at 12:00
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Guildvane Tickets
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ticket-0042
GuildvaneAPPToday at 12:00
@alex @Support
Ticket #42 · Need help?
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Guildvane Tickets
CloseClaimAdd user

Products

One bot, every module your server needs.

Install once. Switch modules on from the dashboard. We run the servers, ship updates and keep it online.

Need something else? We build custom bots, dashboards and game-server integrations.

Custom development

How it works

From zero to working tickets in three steps.

  1. 01

    Add the bot

    Log in with Discord and pick your server. Discord's own screen asks you to approve the bot — no tokens, no setup files.

  2. 02

    Build a panel

    Choose the channel, write the message, pick staff roles and a category. You see a live preview as you type.

  3. 03

    Deploy

    One click posts the panel. Members press the button and a private ticket channel opens for them and your staff.

Features

The parts that matter, done properly.

No 40-item feature list. Just the things support teams use every day.

Private ticket channels

Permissions are set per ticket: the member, your staff roles and the bot. Nobody else sees it.

Claim & collaborate

Staff claim tickets, pull in other members and close with a reason — all from buttons.

Transcripts

Closed tickets keep a readable history with attachments and embeds, right in the dashboard.

Server-level isolation

Every server's data is separate. Dashboard access follows Discord's own Manage Server permission.

Dashboard that stays out of the way

Filter tickets by status, date and staff. See how fast your team replies.

Audit log

Who changed a setting, deployed a panel or closed a ticket — and when.

Use cases

Made for gaming communities.

Game servers

Ban appeals, bug reports and player reports without DMs flooding your moderators.

Esports & clans

Tryout applications, scrim scheduling and roster questions in one place.

Hosting & shops

Order issues and pre-sales questions with a history you can look back on.

Pricing

Start free. Upgrade when your server grows.

Free covers the essentials of every module. Pro and Business add automation, longer history and higher limits — per server.

Custom development

Need a bot nobody sells? We'll build it.

Discord bots, web dashboards, APIs and integrations with your game servers — designed, built and hosted by the same team that runs Guildvane.

Discord bots

Moderation, economy, matchmaking, verification, game-server bridges.

Dashboards & web apps

Admin panels, leaderboards, player portals.

APIs & integrations

Connect Discord to your game, store, CRM or database.

FAQ

Questions, answered

Something else? Ask us on the contact page — a person answers.

Do I need to give you a bot token?+

No. You add our bot to your server with Discord's normal authorization screen. Your server never shares a token with us, and you can remove the bot at any time from Server Settings → Integrations.

What permissions does the bot need?+

Manage Channels and Manage Roles (to create private ticket channels and set who can see them), plus View Channels, Send Messages, Embed Links, Attach Files, Read Message History and Manage Messages.

Who can open the dashboard for my server?+

Anyone who owns the server or has the Administrator or Manage Server permission in Discord. Access is re-checked against Discord regularly, so removing someone's role removes their dashboard access.

How long are transcripts stored?+

30 days on Free, 180 days on Pro and 730 days on Business. After that they are deleted automatically.

Can I use it on more than one server?+

Yes. Log in once and you'll see every server you manage; each one is configured separately and its data is kept separate.

Is there a free trial?+

Every server gets a 7-day Pro trial once, when the bot is first added — no card needed. Afterwards the server moves to Free automatically and nothing is deleted.

Set up tickets in five minutes.

Add the bot, pick a channel, deploy a panel. Your members can open tickets right away.